Privacy Policy
Effective Date: March 2, 2026
Who we are
Full Value Properties
26413 Jefferson Ave Suite B, Murrieta, CA 92562
Office: 951-677-6622 |
Direct: 951-704-2743
Email: bgouldjr@fullvalue.com
CA DRE License: 01793222
Scope
This Privacy Policy explains how we collect, use, and share personal information when you visit our website, contact our office (phone, text, email), request a home valuation, or otherwise communicate with us in connection with residential real estate services in California, including the Temecula Valley and surrounding communities.
Information we collect
Information you provide
- Identifiers and contact details (such as name, phone number, email address, mailing address).
- Property information you choose to share (such as address, property characteristics, timelines, selling goals, and condition).
- Message content and records of communications (emails, texts, call notes, form entries).
Information from transaction partners and service providers
If you engage us for brokerage services, we may receive information from third parties involved in the transaction (for example, escrow and title companies, lenders, inspectors, appraisers, photographers, and technology providers), consistent with the services being performed and applicable law.
Website usage information
Our website may collect limited technical information such as IP address, device/browser type, pages visited, and approximate location derived from IP. We may use cookies or similar technologies to support site functionality and measure site performance.
Sensitive information
We do not request sensitive personal information unless reasonably necessary for a lawful business purpose (for example, to comply with legal obligations, prevent fraud, or facilitate a transaction where appropriate). If collected, it is handled for permitted purposes and to the extent necessary to provide services and comply with law.
How we use information
- To respond to inquiries and provide requested services such as home valuations, listing consultations, and brokerage support.
- To communicate with you about listing strategy, showings, offers, negotiations, escrow, and closing coordination (as applicable).
- To maintain required business records and comply with legal and regulatory obligations.
- To improve website performance, accessibility, and security.
- To help prevent fraud, misuse, or unauthorized access.
We do not sell your personal information.
How we share information
We may disclose personal information to service providers and transaction partners as needed to operate our business and deliver services (for example: escrow/title, lenders, inspectors, appraisers, photographers, cooperating brokers/agents, software platforms, legal/accounting support, and communications providers). We may also disclose information if required by law or to protect rights, safety, and property.
We limit sharing to what is reasonably necessary for the purpose and expect partners to handle personal information responsibly.
Text messages and phone communications
If you contact us by text message, standard messaging rates may apply. Text delivery is not guaranteed. Please avoid sending highly sensitive information via SMS. We may retain communications to respond to you and for recordkeeping purposes.
Data retention
We retain personal information for as long as reasonably necessary for business, legal, and accounting purposes, including compliance with real estate brokerage recordkeeping requirements.
Your California privacy rights
Depending on applicability, California residents may have rights to request access to, correction of, or deletion of certain personal information, and to opt out of the “sale” or “sharing” of personal information (as those terms are defined by law). We do not sell personal information.
To submit a request, contact us at bgouldjr@fullvalue.com or call 951-677-6622. We may request information to verify your identity before responding.
Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information. However, no system is 100% secure and we cannot guarantee absolute security.
Third-party links
Our website may link to third-party websites (for example, listing platforms). We are not responsible for third-party privacy practices. Please review those policies before providing information.